Shipping & returns.

We’re a small, independent bookshop and we pack every order ourselves. Here’s how shipping, pickup and returns work. If anything isn’t clear, please get in touch.

Where we ship

We ship within the United States to the 48 contiguous states and Washington, DC. We’re not able to ship to Alaska, Hawaii, U.S. territories, military (APO/FPO/DPO) addresses, or outside the United States.

Shipping costs

Shipping is a flat $8.00 per order, however many books you buy (free shipping on orders of $75.00+). The exact amount is shown in your cart and at checkout before you pay. Local pickup at the shop is always free.

When your order ships

Orders are typically shipped within 1–3 business days of being placed.

Delivery times

Once your order ships, please allow 1–2 weeks for it to arrive. Delivery times are estimates and can’t be guaranteed. If you haven’t received your order, or you have questions about its progress, please reach out to us and we’ll help track it down.

Free local pickup

Choose pickup at checkout and collect your order at the shop (6954 Madisonville Rd, Cincinnati, OH 45227) at no charge. We’ll let you know when it’s ready. Please collect it during our opening hours.

Your shipping address

Please double-check your address at checkout. We can’t be responsible for orders delivered to an address that was entered incorrectly. If a package comes back to us as undeliverable, we’ll contact you to arrange reshipping (additional shipping charges may apply) or a refund of the item price.

Damaged, lost or incorrect orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery (a photo helps) and we’ll make it right with a replacement or a full refund, including shipping. If your order seems to be lost in transit, let us know and we’ll work with the carrier to resolve it.

Returns

You may return eligible items within 30 days of delivery or pickup. Items must be returned in the same condition you received them. We can’t accept returns of items that are:

• damaged after delivery or pickup, or
• altered in any way, such as written in, highlighted or marked.

How to make a return

Please contact us first with your order number and the item you’d like to return. You can then bring it to the shop in person or mail it to us at the address below. Return shipping costs are yours to cover unless the return is because of our mistake, and the original shipping charge isn’t refundable. We recommend a trackable shipping method, as we can’t be responsible for returns lost in the mail.

Refunds

Once we’ve received and checked your return, we’ll refund the item price to your original payment method. Refunds are processed through Square and usually appear within 5–10 business days, depending on your bank.

Cancellations

Need to cancel? Contact us as soon as possible. If your order hasn’t shipped or been picked up yet, we’ll cancel it and give you a full refund.

Contact us

See also our privacy policy.